Shipping policy
Shipping Policy
At Men's Shoes, we understand that your footwear is more than just a purchase—it’s a part of your lifestyle. That’s why we are committed to providing secure, reliable, and transparent shipping worldwide, so your new shoes arrive safely and on time.
Order Processing
- All orders are carefully prepared and shipped within 4–7 business days.
- Each pair is inspected and packaged with care to protect against damage during transit.
Shipping Methods
We offer two convenient shipping options:
1. Standard Shipping
- Carrier: DHL / FedEx
- Estimated delivery: 7–14 business days
- Shipping cost: $12.95 per order
- Tracking: You will receive a tracking number once your order ships, allowing you to monitor your package every step of the way.
2. Free Shipping
- Carrier: EMS
- Estimated delivery: 12–24 business days
- Free for orders over $50
- Orders under $50 will be charged standard EMS shipping fees at checkout.
- Tracking: Full tracking information provided for all EMS shipments.
Delivery Areas
- We proudly ship to all regions worldwide, excluding Asia and remote locations.
- Please note that remote areas may experience longer delivery times.
Customs and Duties
- International orders may be subject to customs fees, import duties, or taxes imposed by your country.
- These charges are the responsibility of the recipient.
Receiving Your Order
- All packages require a signature upon delivery to ensure safe receipt.
- Please inspect your package immediately; if any damage occurs during transit, contact support@mensshoes-us.com within 48 hours.
Tracking and Customer Support
- Once your order ships, you will receive a tracking number via email.
- For questions regarding your shipment, please reach out to our customer support team at support@mensshoes-us.com.
- Our team is committed to ensuring your order arrives promptly and safely.
Mensshoes-us.com – Where style meets comfort, delivered to your doorstep with care.
Contact Us:
1301 Siler Rd, Santa Fe, NM 87507, USA
Email: support@mensshoes-us.com